Ben Williams

Fitch is what I want in a Hardware Store. Quality goods and helpful staff, even directing me elsewhere at times if they don't sell what I need. They have really risen to the occasion to keep the community safe during Covid, which only made me more of a fan.

Liviu

I had an excellent experience buying lumber from Fitch. The order was delivered quickly, the lumber was excellent, and the couple of pieces that either had (minor) cracks or were damaged during unloading were replaced the same day I notified them on the phone. All in all I warmly recommend them over the big box store.

Andre F

I'm always about supporting local businesses over large stores and have always used this store in the past but my experience today was very disappointing. I purchased plywood sheets which required 4 cuts in total. There was no mention of a charge when I placed my order. I noticed an extra $20 charge on my total and enquired. Told that's the shop charge for cutting...at which point I said a charge was never mentioned. No apology or form of rectifying the issue. Told it was 20 minutes work to make 4 cuts. Come on!! I could've done it quicker with a hand saw. Not being transparent about additional charges is disgraceful but to think it's justifiable to charge 20 minutes labour to make 4 cuts is outright robbery.

Bill Bryant

The gold-standard of hardware stores. I really appreciate how well they have adapted to the pandemic. You can tell that they care about their customers. Always friendly and helpful.

Paul Yeaton

These folks were very helpful and did right by me with an order of Accoya decking. It's expensive and the whole transaction was professional, right down to the skill of the forklift operator. On top of that, they had the best price.